STORE POLICY
SHIPPING POLICY
How do we ship?
NATURA orders will be shipped via Canada Post or Independent Shipping company(depending on your location).
How much does shipping cost?
Any order above $100 (CAD) qualify for free shipping.
Orders under $100 will be subject to a $10 flat shipping fee.
How long to process my order?
Orders are processed and shipped the next business day. Depending on the volume of orders we receive, processing can take between 1 to 2 business days.
What happens after my order has been processed?
Once your order has been processed, it will be picked and packed at our warehouse. Once the courier comes to pick up your order, you will receive a tracking number via email.
How long until my package arrives?
Once orders are processed and picked up, packages typically take between 1 to 5 business days to arrive (depending on location, weather conditions, holidays, and any courier delays).
Have additional questions?
If you have additional questions about shipping, packages, or tracking, email naturahealthinc@gmail.com